1. Introduction
Welcome to Tax Mate CIS ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Construction Industry Scheme tax management platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Business information (company name, UTR number, contact details)
- Payment information for CIS calculations (gross amounts, deductions, invoices)
- Financial records and documents you upload to the platform
- Usage data and analytics about how you interact with our services
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our CIS tax management services
- Process your CIS calculations and generate reports
- Improve and personalize your experience on our platform
- Communicate with you about updates, support, and service announcements
- Ensure compliance with HMRC regulations and UK tax law
- Detect and prevent fraud or unauthorized access
4. Data Security
We implement robust security measures to protect your information:
- 256-bit SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Secure, UK-based cloud servers with automatic daily backups
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
- To protect our rights, property, or safety, and that of our users
6. Your Rights Under GDPR
As a UK-based service, we comply with GDPR. You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. In accordance with HMRC requirements, financial records may be retained for up to 6 years after the end of the accounting period.
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@taxmatecis.co.uk
Address: Tax Mate CIS, United Kingdom